The client is an American multinational financial services corporation. They wanted to redefine their IDAM (Identity and Access Management) infrastructure, ensuring all IDs (identities) and accesses are managed consistently across the network on one platform for continued security and integrity of company data.

Infosys helped by providing consultation services along with a step by step approach implemented through SailPoint IIQ suites.

Key Challenges

  • Multiple provisioning and de-provisioning systems
  • Longer processing time for provisioning
  • High infrastructure and maintenance cost
  • End of lifecycle for Identity and Access Management products being used
  • Unsatisfactory end user experience
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The Solution

Identity tracking made easy with Infosys IDAM solution

  • Adopted phased migration approach
  • Customized the tools as per client business needs
  • Built capabilities for use cases and scalable architecture
  • Integrated service ID management functionality in SailPoint IdentityIQ
  • Implemented robust access request tracking mechanism
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Benefits

Time and cost-effective access management platform

40% reduction in overall effort using various accelerators

40% reduction in overall effort using various accelerators

50% reduction in new certification initiation time

50% reduction in new certification initiation time

80% reduction in onboarding time of a new user with the new system in place

80% reduction in onboarding time of a new user with the new system in place

One Identity Management System – Single source of data for all identities leading to better governance

One Identity Management System – Single source of data for all identities leading to better governance

Reduced infrastructure cost

Reduced infrastructure cost